Refund policy
IndustriXβ’ operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a smooth and secure shopping experience (the βServicesβ). Our store is powered by Shopify, which enables us to provide these Services.
This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our store.
By using our Services, you agree to the collection and use of information in accordance with this policy.
π Personal Information We Collect
We may collect the following types of personal information:
- Contact details: name, email address, phone number, shipping and billing address
- Payment information: credit/debit card details, payment confirmations (processed securely via Shopify)
- Order information: products viewed, added to cart, or purchased
- Device data: IP address, browser type, and device information
- Usage data: interactions with our website (pages visited, time spent, clicks)
βοΈ How We Use Your Information
We use your personal data to:
- Process and deliver your orders
- Provide customer support
- Improve your shopping experience
- Send updates about your order
- Prevent fraud and ensure secure transactions
- Send marketing communications (only if you opt-in)
π Sharing Your Information
We may share your data with:
- Shopify (our e-commerce platform)
- Payment providers (to process transactions securely)
- Shipping partners (to deliver your order)
- Service providers (analytics, email, support tools)
We do not sell your personal data.
πͺ Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website performance
- Remember your preferences
- Analyze traffic and behavior
- Deliver relevant ads
You can disable cookies in your browser settings.
π Data Security
We take appropriate security measures to protect your personal data. However, no system is 100% secure, and we cannot guarantee absolute protection.
β³ Data Retention
We retain your information only as long as necessary to:
- Fulfill orders
- Comply with legal obligations
- Resolve disputes
π Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw consent for marketing
- Request data portability
To exercise your rights, contact us at:
π§ boutique202511@hotmail.com
π Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices.
πΆ Childrenβs Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from minors.
π International Transfers
Your data may be processed outside your country, including through Shopify and its partners.
π Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page.
π© Contact Us
If you have any questions about this Privacy Policy, you can contact us at:
π§ boutique202511@hotmail.com
π Calle de MonΓ³var 21, Madrid, Spain